Al Qusais Police Station is one of the police stations operated by Dubai Police in Dubai, United Arab Emirates. The station acts as an important resource for security, addresses public complaints, is responsible for traffic, reports lost documentation and dispatches community services. Provides services to the people in Al Qusais area or nearby areas, such as residents, workers, tourists, and businesses.
Dubai is famous for its safety norms, and police stations such as Al Qusais Police Station guarantee law and order with their quick response frameworks, electronic services, and expert public assistance. The station provides reliable assistance available around the clock for those who wish to report a complaint, receive an application for a police clearance certificate, report lost documents or seek legal guidance.
Al Qusais Police Station – Overview
| Detail Type | Information |
| Police Station Name | Al Qusais Police Station |
| Authority | Dubai Police |
| Location Area | Al Qusais 2 |
| Nearby Areas | Muhaisnah, Al Nahda, Al Twar |
| Address | Beirut Rd – Al Qusais 2 – Dubai – UAE |
| Country | United Arab Emirates |
| Phone Number | +971 4 606 1600 |
| Emergency Number | 999 |
| Non-Emergency Number | 901 |
| Working Hours | Open 24 Hours |
Location and Accessibility
Al Qusais Police Station is situated in Dubai Al Qusais, near various residential and business communities. The station is located on main road (Beirut Road), making it convenient in terms of accessing it from other parts of the city.
Thousands of people live and work in the surrounding areas, Al Nahda, Muhaisnah, and Al Twar. These districts, with this large population, result in many public service requests for the station each day. It is also close to schools, shopping centres, business centres, and residential centres and is one of the most densely patrolled police stations in Dubai.
How to Reach Al Qusais Police Station
Residents and visitors can easily reach the station by the transport network in Dubai.
Dubai Metro Access
The closest metro stops are:
- Al Qusais Metro Station
- Dubai Airport Free Zone Metro Station 1
- Al Nahda Metro Station
From these Metro Stations, visitors can take a short taxi ride to reach the police station quickly.
Public Bus Services
Al Qusais area has a number of RTA bus routes. Transportation is cheap and convenient with public bus lines going between closest residential areas and the area of the police station.
Taxi and Private Rides
Taxis are available in Dubai all day and will pick you up at the station. The station is accessible via main streets and roads in Beirut by private car. Visitors can park around the station as needed.
Contact Information
Residents and tourists can contact Dubai Police through multiple official channels.
| Service Type | Contact Number |
| Emergency | 999 |
| Non-Emergency | 901 |
| Main Contact | +971 4 606 1600 |
The station also supports many digital services through the official Dubai Police website and mobile application.
Al Qusais Police Station Timings
| Day | Opening Time | Closing Time | Status |
| Monday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Tuesday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Wednesday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Thursday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Friday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Saturday | 12:00 AM | 11:59 PM | Open 24 Hours |
| Sunday | 12:00 AM | 11:59 PM | Open 24 Hours |
The police station is also open every day during the week. For emergencies there is no time to visit, whilst diurnal visits are more apt for documentation and general public visits.
Services Offered at Al Qusais Police Station
Complaint Registration Services
The primary service offered in the station is a complaint registration service. Any resident or visitor can report:
- Theft cases
- Fraud complaints
- Lost items
- Harassment incidents
- Personal disputes
- Property damage cases
Police officers gather all the requisite details and give a reference number for tracking the case.
Traffic and Fine Services
There are also a number of traffic-related services at the station. These services include:
- Reporting traffic accidents
- Traffic fine inquiries
- Fine dispute requests
- Road incident reporting
- Vehicle-related complaint assistance
Dubai Police, having issued an accident report, are invariably asked for by insurance companies and legal experts in relation to claims.

Documentation Services
Numerous individuals come here for the official documentation help at Al Qusais Police Station. Some typical examples of documentation services are:
- Police Clearance Certificate (PCC)
- Lost passport reports
- Emirates ID loss reports
- Lost mobile phone complaints
- Official police reports
They are frequently needed during the visa processing procedure and for work, immigration, insurance, and other applications.
Community and Public Support Services
Dubai Police also offers community services and awareness initiatives. The officers educate the community about legal procedures and safety guidelines. Guidance and mediation may occur for smaller disputes, as a way to keep the matter at a lower level.
Step-by-Step Guide to File a Complaint
Offline Method at the Police Station
It’s quite easy to file a complaint at Al Qusais Police Station.
Step 1– Head to the Reception Desk
Please head to the reception desk and give a concise description of any problem to the officer in charge.
Step 2 – Required Document Submission
Submit any supporting documentation and documentation of complaints received. Documents may include:
- Emirates ID
- Passport copy
- Photos or videos
- Transaction records
- Supporting documents
Step 3 – Complaint Registration
The officer checks the information and officially registers the case in the Dubai police system.
Step 4 – Receive Reference Number
A case/complaint reference number is given for future tracking and follow-up.
Online Complaint Process via Dubai Police
Dubai Police also has online complaint options as part of their official website or mobile app.
Online Filing Process
The official Dubai Police website reflects their website. The website of Dubai Police matches their website.
- Choose the service that you want.
- Complete the complaints information.
- Upload supporting documents
- Submit the request
Connectivity enables residents and visitors to reduce waiting and increase the efficiency of service provision on the internet.

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Common Cases & General Penalty
| Case Type | Description | Possible Action | General Penalty Range |
| Theft | Stealing personal items or goods | Investigation + Court | AED 1,000 – AED 50,000 |
| Fraud | Financial or online scams | Legal investigation | AED 10,000 – AED 100,000 |
| Assault | Physical fighting or injury | Police case + Court | AED 5,000 – AED 200,000 |
| Traffic Violations | Dangerous driving or accidents | Fines + Black points | AED 500 – AED 50,000 |
| Cybercrime | Online threats or hacking | Cyber investigation | AED 50,000 – AED 500,000 |
| Harassment | Physical or online harassment | Legal complaint | AED 5,000 – AED 50,000 |
Common Problems and Solutions
Lost Documents
On the occasion of a lost passport, lost Emirates ID or any important documents, please report to the police station without delay. The quicker the information is reported, the quicker the recovery process is.
Wrong Information in Complaint
Misinformation can derail inquiries. If a visitor’s complaints are submitted to the police it is important that an error in the report is corrected without delay from the police station.
Delayed Complaint Updates
The time necessary for some investigations may be extended depending upon the complexity of the case. Users can then follow up with their case reference number.
Language Support Issues
In Dubai, residents from around the world live and work. Dubai Police officials can provide services in a variety of languages to aid in communication and service delivery.
Safety Tips When Visiting the Police Station
Upon the visit to Al Qusais Police Station it is advised to:
- Bring original identification papers.
- Bring copies of supporting evidence.
- Obey station rules courteously.
- Provide accurate information
- Avoid false complaints or misleading details
The following steps will help speed up the services and the handling of complaints.

Nearby Important Places
A number of these prominent sites are close to the police station. Popular Nearby Areas
- Al Nahda Dubai
- Muhaisnah
- Dubai Airport Free Zone
- Al Twar
Nearby Facilities
- Shopping centers
- Restaurants
- Banks and ATMs
- Residential communities
- Schools/business offices
The station is situated in the main area, making it easy for locals and visitors to access.
Who Should Use Al Qusais Police Station Services
Residents
People call in frequently for concerns about dangerous people, lost documents, and other types of legal counseling.
Tourists
Visitors will find assistance for business travel, lost passports, theft, or emergency assistance.
Businesses and Workers
Police service documentation and/or verification services or complaint registration assistance may be necessary for the company and/or for its employees.
Benefits of Dubai Police Services
Dubai Police, as a whole, are known for their efficiency and professionalism. Major advantages include:
- Fast emergency response
- Digital complaint systems
- 24/7 availability
- Professional staff support
- Secure legal procedures
- Easy online accessibility
Overall, Dubai’s high-tech approach to policing plays a crucial role in its reputation as a safe and secure city, making it an attractive place to live and a hub for international businesses and travelers.
Conclusion
Al Qusais Police Station plays a pivotal role in Dubai’s security and public service infrastructure. Reliable complaints, documentation services, traffic and community assistance services are provided at the station. The station is open around the clock, and its digital systems, alongside its professional staff, can assist residents and tourists with law and public safety-related issues in an efficient manner. The station provides easy and organized service for everyone in Dubai whether it is for complaint, applying for a police clearance certificate or any general assistance.
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FAQs
What’s the address of Al Qusais Police Station?
Al Qusais 2, Dubai, United Arab Emirates is the address of the station on Beirut Road.
What is the emergency number of Dubai Police?
Emergency contact number is 999.
What is the non-emergency number of the Dubai Police?
The non-emergency helpline phone number is 901.
Does Al Qusais Police Station operate on 24/7 basis?
Yes, the station is open around the clock all day every day.
Are there tourist services in the police station?
Yes, there is a service to register complaints, report lost documents and other services available for tourists.
Is it possible to file a complaint electronically?
Yes, Dubai Police has the following website and mobile application services to post online complaints.
What is the information needed for complaints?
Documents commonly needed include the Emirates ID, a copy of one’s passport, and any evidence about the situation.




